positive businesswoman doing paperwork in office

By Monja du Ploy

Executive assistants are the “face” and “voice” of their executive and therefore an ambassador for their company. It has to be every assistant’s goal to commission the company values, objectives, and priorities at all times. The indispensable assistant is resourceful, accountable, and always demonstrates proactive behavior. In this article, you will learn to be a conscientious assistant and these tips will make your life so much easier.


Plan your day ahead and keep in mind that you need to be flexible for any unforeseen urgent matters that might pop up during your day.

As Mark Twain once said “If it’s your job to eat a frog, it’s best to do it first thing in the morning. And if it’s your job to eat two frogs, it’s best to eat the biggest one first.” This means that you should start with your most daunting task first and complete it if possible. This will give you a huge sense of relief and a boost of energy for the day ahead.

Declutter your workspace before you start your day, and this will help you feel calm and already more organized.


Although perfection is not a bad thing, it could also be your worst enemy or biggest obstacle when it comes to productivity. Perfectionists tend to overthink and also battle with prioritization of tasks, as to them, everything is important.

By continuously over-formatting or changing a document, you are wasting valuable time. It is best to trust your knowledge and instinct and complete the task at hand.


Set time limits for tasks like emails and social media and stick to them. When you check your emails, sort them into folders, and only leave the ones that require your urgent attention. By this, it means that you should be able to tell if it is really necessary to respond via email, or if a quick phone call can resolve the issue or query.

By ticking off one or two smaller tasks for the day, will give you a sense of accomplishment and this is a good motivator to start with a more detailed and time-consuming task.

Schedule one or two 10 minute face-to-face meetings with your executive to catch-up and make sure that you stay on the same page.

Avoid distractions as much as possible. Even the smallest interruption will interfere with your focus and productivity. When you set aside some time to work uninterrupted, close your door (if you have one), turn on the massage function on your phone, and inform your colleagues.

If you think that a project or task will take an hour to complete, request two. This will ensure a comfortable time period for completion. Push yourself to complete projects ahead of the deadline.


Planning ahead is important to increase your productivity. Executives’ schedule is not their own and they also have certain plans and expectations for their day ahead. This is where communication is extremely important.

Ensure that you have a quick and effective process in place for travel arrangements to make this process run smoothly.


Confidentiality is key to this role. Executive assistants should not only have reputable and reliable communication and administrative skills, but they should also be emotionally intelligent to know how to respond and act in any situation. Other attributes include decision-making, leadership, problem-solving, and good anticipation skills.

It is vital for an assistant to know their executive. Ask questions about his/her goals, values, objectives, and priorities. Always look presentable and act professionally.

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